I visited a reputable company today only to find me waiting on the owner who did not realize that we had a meeting. What’s funny is the reasoning…which we can all relate! He just purchased a new Droid smartphone, not all appointments were perfectly transferred, and well, the past few days have been transitional for him!
I get it! I did the same thing about a year ago. Moved into the BlackBerry world and began living my life by the device attached to my palm (or in my pocket). Mishaps happen and we can all learn from them.
In this situation, the owner was a genuine communicator. He told me about his technology transitions, we shared a good laughe about how the “old way” of doing things has gone by the wayside and that we rely on technology to guide us through the day, schedule our lives – personal and professional, and well, even help raise our kids! The reminders regarding my kids activities I could never give up… and if I didn’t have my device, I could not keep up!
Too many times we find ourselves rushed with email, rushing to the next meeting/event/activity/etc. and forgetting to transfer that one important email onto our calendar. So, as a very organized individual, this drives me crazy!
What needs to happen to fix these mishaps? Should we go back to the confirming appointments on Monday morning for the week? Should we actually “call” using the same telephone to confirm our appointments? What do you think? What ways are you managing your communications?
